Reference

The Rules Behind Your 111taka Account

Your account here runs on one short document: what you agree to when you open a wallet, how money sent through bKash, Nagad or Rocket is treated, and where our responsibility ends.

Account rules in plain EnglishbKash, Nagad, Rocket coveredEligibility depends on local lawMobile and browser sessions
111taka The Rules Behind Your 111taka Account
ACCOUNT AND DATA

How We Handle Your Account Data

Terms only mean something if the record behind them is kept properly. Your login sits behind a one-time code sent to the number on file, so a password alone will not open your wallet. Session history, deposit references from bKash, Nagad and Rocket, and game round logs are stored so we can answer a dispute months later, kept while the account is open and for the period the applicable rules require afterwards, then removed.

Login and device checks

Every sign-in asks for a one-time code on your registered number, and a new handset gets a fresh check before your wallet balance loads on screen.

Wallet references

We store the bKash, Nagad and Rocket transaction IDs attached to each deposit, which is why we ask you to keep the SMS until the amount shows.

Cookies on this site

The site uses cookies to keep you signed in between pages and to remember your language choice. You can clear them from your phone browser at any time.

Requesting a correction

If a detail on your account is wrong, raise it from the help panel. We check the record, correct what needs correcting, and confirm the change in writing.

HOW TO REACH US

Getting Contract Questions Answered

Most terms questions start with a payment or a closed game round, so we route them to the desk that can pull the actual record. Open the help panel inside your account for live chat, or send email and keep the paper trail if you think you may need one. Quote the transaction ID from bKash, Nagad or Rocket plus the round ID, and our agent reads the same log you are looking at.

Live chat in your account Open the help panel from the menu, pick the terms or payment subject, and a support agent reads your account record while you wait.
Email with your reference Write to the address printed in the terms footer. Attach the wallet SMS or the round ID so your point reaches the right desk without a second exchange.
Reply on an open ticket If you already raised a query, answer inside that thread rather than starting a new one; the history travels with it and nothing gets lost in the queue.

Questions We Get About the Terms

These are the points readers raise most often when they go through our document for the first time. Short answers sit here; the full clauses remain the binding version, so read both before you decide anything about your wallet or your account.

Yes. Ticking the box at registration confirms you have read the document and agree to it, including the payment and settlement clauses that follow.

We publish the updated text with a new date and flag it inside your account before it takes effect. If you disagree, close the account and write to support.

No. Deposits and withdrawals must match the name on your account. A wallet held by another person fails verification, and the funds return to the source they came from.

That depends on your local law and your eligible region, not on where our servers sit. The document sets out which clauses apply when the two differ.

The settlement clause decides, and it follows the result declared by the competition's governing body. An abandoned BPL fixture is void unless those rules state otherwise.

Message support from the help panel and ask for closure in writing. We settle any open wallet balance to your verified bKash, Nagad or Rocket number before the account is shut.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.