Register Your Account, Then Straight to the Lobby
One short form is all that stands between you and the 111taka lobby: a phone number, a password, and the verification code we text to that same number.
What Happens After You Fill the Form
Your phone number is the account, and that is the first thing to know. You type it in, choose a password you have not reused anywhere else, and tap through. A code arrives by SMS within moments, and that code is what proves the number is yours, so keep the screen open until it lands.
Next we ask for your full name, written the way bKash, Nagad or Rocket holds it, because a first withdrawal usually needs the wallet name and the account name to line up. Coming back is shorter. You sign in with the same number and password, and the browser can hold the device so the code
step is skipped on that handset. Forget the password and the reset code goes to the same SMS number, with no security question to dig up. If a code keeps failing, the support desk can look at the attempt from your account side instead of asking you to start over.
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Number-first sign-up Your mobile number is the login. There is no username to invent and no inbox to check, which is why the form on this page asks for one number and one password.
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Code on the same handset The message lands on the phone you registered. If you change SIMs, update the number from account settings while the old card can still receive messages.
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One password, one device Tick the remember-device box and your phone keeps the session. Skip it on a shared handset and the code step returns each time you come back.
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Name that matches your wallet Type your name exactly as bKash, Nagad or Rocket holds it. A mismatch is the usual reason a first withdrawal stalls at the checking stage.
Account
Your phone number is the account, and that is the first thing to know. You type it in, choose a password you have not reused anywhere else, and tap through. A code arrives by SMS within moments, and that code is what proves the number is yours, so keep the screen open until it lands. Next we ask for your full name, written the way bKash, Nagad or Rocket holds it, because a first withdrawal usually needs the wallet name and the account name to line up. Coming back is shorter. You sign in with the same number and password, and the browser can hold the device so the code step is skipped on that handset.
See The LobbyYour details are encrypted for secure account access.
Add Money With bKash, Nagad or Rocket
Open the cashier after you register and you will see the local rails straight away: bKash, Nagad and Rocket. Pick one and we display a collection number. Send the amount from your own wallet app, copy the transaction ID back into the form, and your balance updates once the transfer is confirmed. We never ask for your wallet PIN. You enter that inside the bKash, Nagad or Rocket app, on your own screen, and nowhere else. Upay and bank transfer sit beside them for anyone who prefers a different route.
Getting Help With Your Login
We keep account help inside the place you are already signed in. Tap the chat bubble on any page after login and an agent picks up the thread; you do not need to re-explain your number because the conversation is tied to your account. For lockouts you cannot pass, such as a code that never arrives or a reset that goes nowhere, email a screenshot of the screen you are stuck on. The chat desk works Bangladesh hours rather than around the clock, so a message sent late at night waits for the next shift.
In-account live chat
Signed-in users get the chat bubble on every screen. Your phone number and last login are already attached, so the agent starts from your actual account instead of asking you to repeat it.
Email for lockouts
If you cannot get past the code screen, write to us with the number you registered and the exact error. Attach a screenshot, which shortens the back and forth when the problem sits on the handset.
Wallet follow-up
A transfer that has not shown on your balance needs the transaction ID from your bKash, Nagad or Rocket receipt. Send it in chat and we trace it against the collection number.
Questions About Registering
Most of what we get asked is about the first two minutes: where the code goes, what to do when it does not arrive, and whether the same account works on a second device. The answers below are the ones we give in chat every day, written short so they read well on a phone. If yours is not here, the chat bubble is the quicker route.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.