Data We Collect and Why We Collect It
We collect your name, email address, mobile number and the payment method details you use — whether that is bKash, Nagad or Rocket — when you register or make a transaction. We also record device type, browser session data and your login timestamps to protect your
-
1
account from unauthorised access. Transaction records linked to your wallet are retained for as long as your account remains active and for a defined period after closure, as required by applicable rules. We do not collect more than we need. If you contact our support team,
-
2
we keep a record of that conversation to improve how we help you. Cookies and similar tracking tools are used to remember your session state so you do not have to log in again every time you return on mobile. You can manage cookie preferences in
-
3
your browser settings. Data sharing with third-party payment processors — including bKash, Nagad and Rocket — is limited strictly to what those processors need to complete your transaction. We do not sell, rent or pass your personal data to marketing companies. Your data is processed in
-
4
accordance with applicable law, and eligibility to use our platform depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.